RESERVATION & PAYMENT POLICY
1. Advanced payment is required to guarantee an apartment, either by credit card or cash deposit
2. For daily stays a deposit of 50% of the total amount covering the desired period of stay is required to guarantee the reservation at the time of booking. The balance of the 50% must be paid upon check-in.
3. For monthly stays, a deposit equal to 1-month’s stay is required to guarantee
4. Monthly rent is payable in advance on or before the 1st of each month.
Apartment rent include:
• Daily housekeeping
• 24hr security service
• Free secure parking
• Fully equipped kitchens
• Starter supplies kit
• Free in-house calls
• Free DSTV & internet service
• Free DVD player
• Free Gym usage
Additional services at a fee:
• In-house laundry services
• Grocery shopping
• Restaurant services
• Airport Pick Up
• Taxi Services
• Gym instructor on call
• Massage and pedicure services
•Cancellation made within 2 days of arrival or no shoes incurs 1 night’s accommodation charge.
•For monthly stays, early check-outs are allowed within 72 hours’ notice or 1-week accommodation charge in lieu of notice. For cancellation of monthly stays, the daily rate will be applicable for the number of days stayed up including the notice period.
•No shows attract 1 day’s charge for bookings on the daily rate and 1 week’s rate for bookings on the weekly and monthly rates.
Our website address is: http://hotello-demo.loc/chicago.
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